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Evidence Guide: THHGLE22A - Manage risk

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

THHGLE22A - Manage risk

What evidence can you provide to prove your understanding of each of the following citeria?

Develop risk management strategies

  1. Identify and document risks for a specific environment to include levels of probability and likely impacts.
  2. Integrate the perspective of all stakeholders when identifying risks.
  3. Develop and document contingency plans and procedures for risk elimination, minimisation and monitoring in consultation with colleagues and other stakeholders.
  4. Develop and document communication and reporting mechanisms in relation to identified risks including accountability and incident reporting.
  5. Establish mechanisms for the training and education of relevant colleagues and stakeholders.
  6. Establish procedures for ongoing identification of risks.
Identify and document risks for a specific environment to include levels of probability and likely impacts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Integrate the perspective of all stakeholders when identifying risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and document contingency plans and procedures for risk elimination, minimisation and monitoring in consultation with colleagues and other stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and document communication and reporting mechanisms in relation to identified risks including accountability and incident reporting.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish mechanisms for the training and education of relevant colleagues and stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish procedures for ongoing identification of risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement risk management strategies

  1. Monitor activities to identify potential risk on a continuous basis.
  2. Eliminate unacceptable risks wherever practicable in accordance with agreed strategies.
  3. Minimise risks that cannot be eliminated in accordance with agreed strategies.
  4. Monitor risks classified as low in accordance with agreed strategies.
Monitor activities to identify potential risk on a continuous basis.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Eliminate unacceptable risks wherever practicable in accordance with agreed strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise risks that cannot be eliminated in accordance with agreed strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor risks classified as low in accordance with agreed strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor risk management strategies

  1. Make evaluation of risk management a key component of all projects/activities.
  2. Analyse incidents that indicate a "near miss" and review strategies on each occasion.
  3. Feed information on risk management into the organisation's overall health, safety and security planning processes at timely intervals.
Make evaluation of risk management a key component of all projects/activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse incidents that indicate a "near miss" and review strategies on each occasion.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Feed information on risk management into the organisation's overall health, safety and security planning processes at timely intervals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Essential Knowledge and Skills to be Assessed

The following knowledge and skills must be assessed as part of this unit:

types of risks that apply within a given industry sector or context

legal requirements to be considered within a risk management context

OH&S and environmental requirements in a given workplace

relevant industrial awards and agreement that impact on risk management

overall emergency plans that apply to a specific industry context or enterprise

strategic, tactical and operational plans and their impact on risk management in a given context.

Linkages to Other Units

This unit has strong linkage to many other units and combined assessment and/or training is recommended. Examples include:

All event management units

THHGLE20B Develop and maintain the legal knowledge required for business compliance

THHGLE04B Establish and maintain a safe and secure workplace

THTFTG04B Co-ordinate and operate a tour

Critical Aspects of Assessment

Evidence of the following is critical:

ability to demonstrate a systematic approach to the identification or risks and the development of strategies to address those risks

knowledge of the types of risks of particular relevance to a given industry sector.

Context of Assessment and Resource Implications

Assessment must ensure:

development of risk management strategies for a nominated workplace, activity or project and implementation within the relevant fully operational commercial environment (eg. at an event location, on tour)

application of current industry guidelines, codes of practice and legislation in relation to risk management

involvement of colleagues and stakeholders in the consultation and education process.

Assessment Methods

Assessment methods must be chosen to ensure that ability to manage risk can be practically demonstrated. Methods must include assessment of knowledge as well as assessment of practical skills.

The following examples are appropriate for this unit:

evaluation of risk management strategies and procedures prepared by the candidate for a given workplace

evaluation of the implementation process through interviews with key stakeholders or review of reports

case studies and problem solving to assess application of knowledge to specific operations and situations

review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.

Key Competencies in this Unit

Key Competencies are an integral part of all workplace competencies. The table below describes those applicable to this unit. Trainers and assessors should ensure that they are addressed in training and assessment.

Level 1 = Perform Level 2 = Administer and Manage Level 3 = Design and Evaluate

Key Competencies

Collecting, Organising and Analysing Information

For example:

Gathering information to conduct a risk management audit (3)

Communicating Ideas and Information

For example:

Educating colleagues about the importance of risk management (3)

Planning and Organising Activities

For example:

Developing systems and procedures to eliminate or minimise risk (3)

Working with Others and in Teams

For example:

Consulting with colleagues on the effectiveness of strategies (3)

Using Mathematical Ideas and Techniques

For example:

Calculating the probability of risks (2)

Solving Problems

For example:

Adjusting a long-established operational procedure to minimise risk (3)

Using Technology

For example:

Distributing regular risk management updates across the organisation (2)

Essential Knowledge and Skills to be Assessed

The following knowledge and skills must be assessed as part of this unit:

types of risks that apply within a given industry sector or context

legal requirements to be considered within a risk management context

OH&S and environmental requirements in a given workplace

relevant industrial awards and agreement that impact on risk management

overall emergency plans that apply to a specific industry context or enterprise

strategic, tactical and operational plans and their impact on risk management in a given context.

Linkages to Other Units

This unit has strong linkage to many other units and combined assessment and/or training is recommended. Examples include:

All event management units

THHGLE20B Develop and maintain the legal knowledge required for business compliance

THHGLE04B Establish and maintain a safe and secure workplace

THTFTG04B Co-ordinate and operate a tour

Critical Aspects of Assessment

Evidence of the following is critical:

ability to demonstrate a systematic approach to the identification or risks and the development of strategies to address those risks

knowledge of the types of risks of particular relevance to a given industry sector.

Context of Assessment and Resource Implications

Assessment must ensure:

development of risk management strategies for a nominated workplace, activity or project and implementation within the relevant fully operational commercial environment (eg. at an event location, on tour)

application of current industry guidelines, codes of practice and legislation in relation to risk management

involvement of colleagues and stakeholders in the consultation and education process.

Assessment Methods

Assessment methods must be chosen to ensure that ability to manage risk can be practically demonstrated. Methods must include assessment of knowledge as well as assessment of practical skills.

The following examples are appropriate for this unit:

evaluation of risk management strategies and procedures prepared by the candidate for a given workplace

evaluation of the implementation process through interviews with key stakeholders or review of reports

case studies and problem solving to assess application of knowledge to specific operations and situations

review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.

Key Competencies in this Unit

Key Competencies are an integral part of all workplace competencies. The table below describes those applicable to this unit. Trainers and assessors should ensure that they are addressed in training and assessment.

Level 1 = Perform Level 2 = Administer and Manage Level 3 = Design and Evaluate

Key Competencies

Collecting, Organising and Analysing Information

For example:

Gathering information to conduct a risk management audit (3)

Communicating Ideas and Information

For example:

Educating colleagues about the importance of risk management (3)

Planning and Organising Activities

For example:

Developing systems and procedures to eliminate or minimise risk (3)

Working with Others and in Teams

For example:

Consulting with colleagues on the effectiveness of strategies (3)

Using Mathematical Ideas and Techniques

For example:

Calculating the probability of risks (2)

Solving Problems

For example:

Adjusting a long-established operational procedure to minimise risk (3)

Using Technology

For example:

Distributing regular risk management updates across the organisation (2)

Required Skills and Knowledge

Not applicable.

Range Statement

This unit applies to all tourism and hospitality enterprises. The following explanations identify how this unit may be applied in different workplaces, sectors and circumstances.

For generic pre-employment training and assessment, a range of industry contexts must be addressed. Where the focus is sector or workplace specific, training and assessment must be tailored to meet particular needs.

Risks may include:

health

injury

product failure

damage to property or equipment

industrial dispute

professional incompetence

natural disasters

security failure

system or equipment failure

financial loss

political events.

Specific environments may include any environment where workplace activities are undertaken including:

offices

kitchens

bars and restaurants

accommodation establishments

event venues

outdoor event venues

natural environments

grandstands

mosh pits

racecourses

attractions and theme parks

aquatic venues.

Stakeholders may include:

customers

colleagues

suppliers/contractors

athletes

performers

participants

audience.

A "near miss" refers to an event or incident which in other circumstances may have resulted in an injury to a person, damage to property or some other negative impact on the organisation or community.

This unit applies to all tourism and hospitality enterprises. The following explanations identify how this unit may be applied in different workplaces, sectors and circumstances.

For generic pre-employment training and assessment, a range of industry contexts must be addressed. Where the focus is sector or workplace specific, training and assessment must be tailored to meet particular needs.

Risks may include:

health

injury

product failure

damage to property or equipment

industrial dispute

professional incompetence

natural disasters

security failure

system or equipment failure

financial loss

political events.

Specific environments may include any environment where workplace activities are undertaken including:

offices

kitchens

bars and restaurants

accommodation establishments

event venues

outdoor event venues

natural environments

grandstands

mosh pits

racecourses

attractions and theme parks

aquatic venues.

Stakeholders may include:

customers

colleagues

suppliers/contractors

athletes

performers

participants

audience.

A "near miss" refers to an event or incident which in other circumstances may have resulted in an injury to a person, damage to property or some other negative impact on the organisation or community.